These Terms and Conditions (“Agreement”) are between you and Timevam.com. (“Company”). In consideration of the right to access and use the websites located at the Universal Resource Locator Addresses Timevam.com, (each, the “Site” or the “Website”), and receive the Products offered through the Website, you agree to the terms and conditions of use set forth in this Agreement and acknowledge that you are at least 18 years of age. YOUR USE OF THE WEBSITE AND THE PRODUCTS SOLD THEREON CONSTITUTES YOUR ACCEPTANCE OF THIS AGREEMENT AND INDICATES YOUR WILLINGNESS TO BE BOUND BY THE TERMS AND CONDITIONS SET FORTH HEREIN. This Agreement applies to the products currently offered by the Company and any products that the Company may choose to offer in the future (collectively, the “Products”). Timevam.com reserves the right to change the terms and conditions listed on this page at any time without notice.

All prices are listed in $US Dollars.

ORDERS

If your new item is not 100% to your satisfaction, you have 30 days from date of purchase to return it.* All special orders are eligible for store credit only. Orders paid for with store credit are not eligible for our 110% store credit return policy. For international returns, please be aware that any return shipping duties/taxes charged to Timevam.com will be deducted from the refunded amount. †We are unable to accept any international returns from South Africa.

We hope you understand that a new watch can only be returned if it has never been worn or used. It is impossible to wear a watch, even for a short time and not get it blemished in some way. Resized or modified watches with links removed will not be eligible for returns.

*Unfortunately we are unable to accept returns for any watches we no longer carry on our site.

SIMPLE & EASY RETURN INSTRUCTIONS
Step 1
Ensure the watch has not been worn or sized. All returns must have the original, non-damaged packaging containing all original documents (instruction manuals, warranty cards, hangtags, spare links, plastic protectors, etc).

Step 2
A) Visit https://www.timevam.com/a/returns and enter your email address and order number then click Start. Select the items you want to return, select the Return Reason, and the Return Action requested. If exchanging, please add the watch you'd like to exchange for in the Notes section. Lastly, click Submit.

RETURN SHIPPING
Shipping charges for any non-defective returns are the responsibility of the customer. Original shipping and insurance charges are non-refundable.

PRICE GUARANTEE
Timevam.com has a 10 day price guarantee. Should any item you purchase be reduced in price on Timevam.com within 10 days of the purchase, Timevam.com will provide a store credit for the price difference to be used on any future order.

Order cancellation
Within 12 hours of order completion, it is processed and sent to the fulfillment center. If you need a refund please contact us via Wchatsapp within 12 hours. We will process your refund request as soon as possible.

Orders cannot be cancelled after they ship. Special orders cannot be cancelled as the funds have already been sent to the manufacturer to secure your watch.

If orders are received damaged or in unsatisfactory condition, Timevam.com must be notified within 24 hours of receipt of delivery for the right for any return privileges.

Most items ship within 2 business day from the point the order is received. Unfortunately we are unable to cancel orders if we aren't notified within 12 hour of the order being placed. In limited circumstances, we are able to cancel an order before it ships Timevam.com's warehouse is closed on weekends and US Federal Holidays. Orders placed after 12:00pm will ship the next business day. UPS only delivers on non-holiday business days unless you select UPS Saturday Delivery at checkout on Fridays. Domestic USPS orders over $300 may be changed to UPS for more secure shipping. If an item is listed as having free shipping, this applies to domestic U.S. shipments over $99 and most international orders over $249. In the event we are out of stock and unable to obtain inventory, an email will be sent to the buyer conveying this information. Timevam.com reserves the right to change the shipping method and shipper at any time as long as the length of shipment time in transit does not change significantly. Timevam.com is not responsible for any items once it has left our premises. We are sorry but sales of Nixon Watches overseas is not permitted and Nixon watches do not carry any warranty outside the US.

Once items are shipped, liability is covered by the terms of the carrier. We will ship to the address specified by the customer. If you did not provide us with an accurate address, neither Timevam.com, nor the shipping carrier can be held responsible for the loss of an item. Please double check your shipping address. Any shipping damage must be reported to Timevam.com within 48 hours of delivery, otherwise it is ineligible for any insurance or refund claims.

If you have any questions or concerns, please do not hesitate to contact us. We are committed to excellent customer service and will do our best to resolve any issues.